Welcome to Harris County MUD No. 364
Welcome to Harris County Municipal Utility District No. 364 (District), located in the Coles Crossing subdivision in Cypress, TX.
The Board of Directors is proud to serve its residents. The District’s goal include:
- Provide the highest quality of water;
- Provide reliable water/sewer service and customer support;
- Maintain the integrity of the District’s lift stations;
- Control the tax base through prudent decisions; and
- Fiscal responsibility in order to ensure the financial stability and growth of the District.
What is a Municipal Utility District?
A Municipal Utility District (MUD) is a local governmental entity organized for the purpose of providing safe drinking water and sanitary sewer service to the areas within its boundaries. Additionally, a MUD can exercise other typical governmental powers, including, but not limited to, drainage relief within its boundaries, the levy and collection of ad valorem taxes, issuing bonds with voter authorization, charge for authorized services, adopt and enforce rules and regulations to accomplish the purposes for which the MUD was created, develop and maintain certain public improvements such as parks and jogging trails, provide solid waste management services, and provide police protection services. However, not all MUDs provide all of these services. While the powers of a MUD may seem very broad, MUDs are one of the most highly regulated and controlled governmental entities in the State of Texas. The powers of a MUD are limited to those expressly provided for in the Texas Water Code and the Texas Constitution and there is significant oversight provided by the Texas Commission on Environmental Quality (TCEQ).
Latest News
Ezee Fiber Installation Issue Reporting
Ezee Fiber is currently working in our community to install fiber optic lines in the road right of way (ROW) or public easements. This area is typically located between the sidewalk and the street in front of homes.
Please note the ROW is owned by Harris County, and MUD 364 does not have authority to prevent work in this area. The ROW has important infrastructure such as water and sewer lines, fire hydrants, water meters, irrigation systems, driveways, sidewalks and landscaping.
If you notice or suspect any damage caused by Ezee Fiber’s work, please report it immediately to the District’s operator, Municipal Operations and Consulting (MOC), or on the District’s website. MOC’s 24-hour Customer service emergency phone number is (281) 367-5511.
To help the District recover any costs for damage, it’s very helpful if you can provide:
- The date and time of crew seen performing work
- A description of vehicle(s)
- License plate number(s)
- Any company logos on vehicles or equipment
- Pictures of crews/vehicles performing the work
Ezee Fiber has informed the District that work will begin in the areas east of Telge Road. Please keep an eye out for signs that might indicate a problem, such as:
- Pooling water on the street, curb or around sprinkler heads
- Wet spots or sinkholes
- Low water pressure
- Discolored water
After Ezee Fiber completes work on your street, we encourage you to:
- Run your irrigation system to check for leaks
- Fill and drain your bathtub for about 10 minutes; if it drains slower than usual, it could be a sign of a sewer line issue.
If your personal property is damaged, please contact Laura Cantu with Ezee Fiber at Laura.Cantu@ezeefiber.com, or 713-255-7500, https://ezeefiber.com/.
Notice of Recycling Fee Increase
Since 2022, MUD 364 has contracted with Best Trash to provide recycling services to residential single-family users. The recycling fee is included in the sewer usage line item of customer bills.
Best Trash recently provided the District notice of a Consumer Price Index (CPI) increase to the rate charged per residence, per month. As of August 2025, Best Trash charges the District $5.56 per residence, per month (previously $5.32).
The District previously charged customers $4.50 per month for recycling services. To cover a portion of this deficit, the District is revising the recycling fee to $5.50 per month, effective on September bills.
The Board understands increases to household expenses can have a significant impact on families and tries to avoid them as much as possible. Despite having multiple CPI increases from Best Trash, the Board has not increased recycling fees charged to customers since 2022. However, this decision to increase the recycling fee was necessary to recover the District’s cost for the administration of services provided.
The Board thanks the community for your understanding and continued support in making MUD 364 a great place to live!
What Services Does Harris County Precinct 3 Offer Residents?
Harris County Precinct 3 offers residents an array of services such as bus service for special trips and activities, parks and recreation, drainage projects, and infrastructure maintenance for roads and bridges. Precinct 3 is also responsible for sidewalk repairs within its boundaries.
If you see an area that needs attention, please visit the Precinct 3 website at www.pct3.com and submit a service request. The process is quick and easy and requests are handled promptly https://harriscoprod.service-now.com/home
Learn more about Harris County Precinct 3 and Commissioner Tom Ramsey at http://www.pct3.com/